Store Policy

Shipping Information

 

Our current processing time is 1-3 business days for non-custom orders. 

We offer free shipping via USPS within the United States

Your order ships from Michigan. You will receive an email with tracking information when your item is shipped.

 

Returns & Cancellations

 

We want you to love your mala! If you do not, please contact us, and we will make it right. 

We gladly accept returns and cancellations. Please email us at [email protected] within 14 days of delivery for guidance on shipping your items back.

If your order was made in error, you may request a cancellation within 12 hours of purchase.

 

The following items can’t be returned or exchanged:

Because of the nature of these items, we are unable to accept returns for custom or personalized orders. However, we are here to serve, please reach out with any issues or concerns.

 

Conditions of return:

Buyers are responsible for return shipping costs.

If the item is not returned in its original condition, the buyer may be responsible for any loss in value.

Please allow one week for the transaction to reverse, as this is typical for banking systems. 

 

Questions about your order?

 

Please contact us at [email protected] if you have any problems with your order.